Meeting Detail Questions

When and where is the conference being held? The Patient Flow Summit is Monday, Sept. 16 – Thursday, Sept 19, 2019 at the JW Marriott Las Vegas in Las Vegas, Nevada.

How much does it cost to attend the conference? Early-bird registration is $495 per person (now – March 31). On April 1, the registration price will increase to $995 per person.

Who should attend the conference? The Patient Flow Summit is for health system executives, patient flow strategists, transfer center directors and industry experts.  

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Registration Questions

How do I register? To register go to the registration page on this website and follow the instructions. If you encounter any issues during registration, please email info@patientflowsummit.com.

Are there special room rates at the JW Marriott? Yes, a block of rooms have been contracted for the Patient Flow Summit at the rate of $185/per night (plus tax). To receive the Summit rate, you must secure your hotel by Monday, August 26, 2019. A link on the registration site directs you to the JW Marriott Las Vegas.

Will I receive a confirmation for my registration? Yes, you will receive an electronic confirmation once you complete the online registration form. If you did not, please contact info@patientflowsummit.com.

What is included in my conference registration? Registration includes: Breakfast (2), Lunch (2) and dinner (1) plus access to all featured speaker presentations, breakouts, workshops and networking events.

Does the registration fee include air transportation and hotel accommodations? No, you are on your own to get from the airport to the hotel and your personal hotel accommodations. 

Can I cancel my registration? You may cancel your registration up to 30 days (August 16, 2019) prior to the event and receive your registration fee minus a $50 administration fee.

If I can no longer attend, can I send a substitute? Substitutions will be made at no additional charge. To change the name of your registration you can contact info@patientflowsummit.com.

How can I qualify for a complimentary registration? Do you have a compelling Patient Flow success story? Are you a leader in your industry? If so, you may qualify to speak at the Patient Flow Summit. All speakers are provided with complimentary registration and a 3-night hotel stay for their participation. Learn more.

How can I pay for the conference? The conference accepts Visa, Mastercard, American Express and/or Discover.

Do you offer one day/single day passes? Unfortunately, we are not offering one day/single day passes.

How do I obtain an invoice or receipt? Once you complete registration you will receive a confirmation that can be printed off and used as a receipt.

Will there be on-site registration? Yes, there will be on-site registration at the JW Marriott, Las Vegas for the Patient Flow Summit.

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Fee Questions

How much is the registration fee? Early-bird registration is $495 per person (now – March 31). On April 1, the registration price will increase to $995 per person.

What forms of payment are accepted? Visa, Mastercard, American Express and/or Discover are accepted as payment for Summit registration.

Is there anyway to obtain a complimentary registration? Presenters and sponsors receive complimentary Summit registrations. If you are interested in presenting or speaking, download our Call for Presentations informational packet and submission form.

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Continuing Education

Will I receive Continuing Professional Education (CPE), Continuing Education Credits (CEC) or Continuing Education Units (CEU’s)? We are delighted to share that attendees will receive CNE credits by attending key Patient Flow summit sessions. The exact number of credits will be determined closer to the event. In 2019, Patient Flow Summit was able to award 11.5 CNE credits. We expect 2019 CNE’s to be in that same range.

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Session Questions

Are you accepting applications for attendees to present at the conference? Yes, please submit your filled out Call for Presentations form to info@patientflowsummit.com. There are opportunities to be a panelist, presenter and/or co-presenter.

How do I figure out what sessions to attend? Session titles and presenters will be added weekly as they are confirmed.  A full agenda will be available later this spring/early summer. 

Will the presentations be available to download? Our leadership topics will be posted to Central Logic’s Resource Center post-event. Unfortunately, our signature sessions and certain keynote speaker presentations are only available for viewing in person.

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Hotel Questions

What Hotel should I stay at during the Conference? A block of rooms have been set aside at the conference hotel, the JW Las Vegas Resort and Spa at a discounted rate of $185/night. Learn more about the venue here.

Are there special room rates at the JW Marriott? Yes, a block of rooms have been contracted for the Patient Flow Summit at the rate of $185/per night (plus tax). To receive the Summit rate, you must secure your hotel by Monday, August 26, 2019. A link on the registration site directs you to the JW Marriott Las Vegas.

What time is check in and check out at the hotel? Check-in is at 3PM and check out is at 11AM.

What if I arrive and my hotel room is not available for check in? What should I do? If your room is not ready you can leave your luggage with the front desk and they will call you when it is ready.

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Travel Questions

p>What airport should I fly into? The closest airport is McCarran International Airport (LAS).

How do I get from the airport to the conference hotel/venue? You are on your own for transportation from the airport to the hotel. There is a taxi line outside of baggage claim. Uber and Lyft are currently authorized to provide ride sharing services to/from the airport. Rideshare pick up locations are provided below:

– For Terminal One the pick up in located on Level 2M of the parking garage. From the Baggage Claim take the elevator near door #2 up to level 2. Cross the pedestrian bridge on level 2 to the terminal 1 Parking Garage.

– For Terminal 3 the Rideshare pick up is located on the Valet Level of the Terminal 3 parking garage. From baggage claim, take the elevator near door #52,#54 or #56 up to level 1. Cross the pedestrian bridge on level 1 to the Terminal 3 Parking Garage.

*There are multiple options for travel – the most economical being Uber/Lyft, Shared Shuttle Services and the hotel’s Personal Sedan Services and Shuttles.

If I drive, where can I park? The JW Marriott Las Vegas has complimentary valet and self park options available.

 

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General Conference Questions

Who should plan on attending the conference? Healthcare system employees and industry thought leaders are encouraged to attend the Summit.

Are partners allowed to attend the conference without being a sponsor? Partners can attend the conference by paying the registration fee. However, if partners do not sponsor they will not be able to take part in additional sponsorship opportunities to showcase their solutions.

What should I wear? The Patient Flow Summit is business casual. Please dress in layers. Hotels are kept at a cool temperatures.

What happens if there is a schedule change? All schedule updates will be made to the website agenda and to the conference mobile app if the change occurs onsite.

Who do I contact if I have a compliment or complaint? Contact info@patientflowsummit.com.

What meals will be served at the conference? Breakfast (2), Lunch (2) and Dinner (1) will be served at the event. Also, snacks and beverages will be available during breaks throughout the day. 

My company requires me to provide a certificate of participation in order to be reimbursed. Do you offer a certificate and who do I work with to get this completed? Contact info@patientflowsummit.com.

How do I get the most out of the conference? You will get the most out of the Summit by actively participating in sessions, networking and touring the Transfer Center Experience. Connecting with peers and sharing your patient flow stories will help build your knowledge and that of others.

If I have specific questions that aren’t addressed here, who can help me? Contact info@patientflowsummit.com.

What is the age limit for the conference? This is a thought leadership event and open to anyone in the industry who feels it may be of value to them. This event is not suitable for children or teens.

Who do I contact if I have special dietary needs? You will be asked about your dietary restrictions during the registration process.

What is the weather like in Las Vegas ? Las Vegas is dry and warm. Temperatures can exceed 100 degrees. Although the Summit is indoors dress appropriately should you decide to stay prior to the Summit or extend your trip after.

Do I need to wear my badge? Yes, we do request that all attendees wear their name badge as a courtesy to others and for networking purposes during Summit hours.

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Sponsorship Questions

How do I get information about sponsorship opportunities? Patient Flow Summit has sponsorship opportunities available. If you are interested, please contact info@patientflowsummit.com.

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Additional Questions

If I have specific questions that aren’t addressed here, who can help me? Still have questions? No problem. Please email us at info@patientflowsummit.com.

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